Unit 1 Essentials of a Business Letter
商务信函的基本要素
1.1Layout of a Business Letter
1.2Letter Styles
1.3Addressing Envelopes
1.4Faxes and E-mails
Exercises
Unit 2 Starting Business and Establishing Business Relation
开始业务与建立业务关系
2.1Related Business Knowledge
2.2Text
2.3Useful Sentences
2.4Writing Tutorial: Deciding the Type of Your Letter
Exercises
Unit 3 Enquiries and Quotations
询价与报价
3.1Related Business Knowledge
3.2Text
3.3Useful Sentences
3.4Writing Tutorial: Beginning of a Business Letter
Exercises
Unit 4 Offer, Counteroffer, Acceptance and Refusal
发盘、还盘、接受或拒绝
4.1Related Business Knowledge
4.2Text
4.3Useful Sentences
4.4Writing Tutorial: Singling out the Key Purpose of Your Letter
Exercises
Unit 5 Credit and Status Enquires and Their Replies
资信查询及其回复
5.1Related Business Knowledge
5.2Text
5.3Useful Sentences
5.4Writing Tutorial: Correct Paragraphs
Exercises
Unit 6 Order, Acceptance and Refusal
订单、接受订单以及谢绝订单
6.1Related Business Knowledge
6.2Text
6.3Useful Sentences
6.4Writing Tutorial: Making a Businesslike Ending
Exercises
Unit 7 Conclusion of a Business and the Fulfillment of a Contract
交易的达成和合同的履行
7.1Related Business Knowledge
7.2Text
7.3Useful Sentences
7.4Writing Tutorial: Proper Wording
Exercises
Unit 8 Letters to Discuss Payment
洽谈支付方式信
8.1Related Business Knowledge
8.2Text
8.3Useful Sentences
8.4Writing Tutorial: Composing Appropriate Sentences
Exercises
Unit 9 Urging the Establishment and Amendment of L/C
敦促开立和修改信用证
9.1Related Business Knowledge
9.2Text
9.3Useful Sentences
9.4Writing Tutorial: Keeping Coherence
Exercises
Unit 10 Packing, Marking and Shipment
包装、运输标志以及装运
10.1Related Business Knowledge
10.2Text
10.3Useful Sentences
10.4Writing Tutorial: Using the Correct Punctuation
Exercises
Unit 11 Marine Insurance
海运保险
11.1Related Business Knowledge
11.2Text
11.3Useful Sentences
11.4Writing Tutorial: Revising and Checking for Any
Possible Mistakes
Exercises
Unit 12 Letters to Discuss Agencies
洽谈代理业务信
12.1Related Business Knowledge
12.2Text
12.3Useful Sentences
12.4Writing Tutorial: Business Writing Principles — Six Cs
Exercises
Unit 13 Complaints, Disputes, Claims and Their Settlements
投诉、 争议、 索赔及其解决
13.1Related Business Knowledge
13.2Text
13.3Useful Sentences
13.4Writing Tutorial: Avoiding Dangling Modifiers
Exercises
Unit 14 Application Letters
求职信
14.1Related Business Knowledge
14.2Text
14.3Useful Sentences
14.4Writing Tutorial： Paying Attention to the Sentence Structure
Exercises
Appendix Ⅰ各章练习题参考答案
Appendix Ⅱ美国州名标准缩写
Appendix Ⅲ加拿大省名标准缩写
Appendix Ⅳ常用地址和商务机构缩略语
Appendix Ⅴ世界主要机场、港口名称英中对照表
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